plan plan plan I didn't plan my home theater very well. I did call a local home heather custom installer and they recommended this product. After initially looking complicated for my family, I decided to order it and have it installed. I'm not too much of a DIY'er, but once it arrived I spent a day reading the installation guide and laid out the system. I thought about it and the next day began the install myself. It was straightforward and not hard. I called support at the copperbox for on issue I didn't quite understand -- the support rep (I think his name was Fedor) explained how the IR routing works and ordered the IR components that I needed to finish my project. I have three rooms installed with this system and all works great using Harmony remotes.
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